Press Ganey
Patient Satisfaction With Outpatient Services Reaches Five-Year High
Published in Drug Law Weekly, October 13th, 2009
Outpatient service facilities play an instrumental role in the nation's health care system, and a recent report from Press Ganey illustrates how satisfied U.S. patients are with their treatment. Patient satisfaction with outpatient services has reached a five-year high, according to Press Ganey's 2009 Outpatient Pulse Report: Patient Perspectives on American Health Care. This report analyzes patients' satisfaction with outpatient facility care, including insight from 2.3 million patients treated at nearly 1,300 outpatient care facilities nationwide last year.
Outpatient care, which includes laboratory tests, therapy, diagnostic testing and other treatments, continued to...
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Source: Drug Law Weekly (2009-10-13)
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