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Health Business Week

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ACCESS Receivables Management



Online Payment, Debt Collection and Customer Service Easier with New Web Based Invention



August 8th, 2008

ACCESS Receivables Management and InterProse Corporation are proud to announce a joint patent filing for a new web-based invention that makes customer service, debt collection and online payment faster and easier. The patent was filed with the USPTO under the name "Methods and Systems for Account Management and Virtual Agent Design and Implementation." The invention enables any company with a web presence to collect delinquent accounts, make sales and offer support in a fast, friendly manner. It incorporates the use of an Avatar that converses with customers to quickly point them to a solution based on a series of questions.

Experts estimate that most businesses have...


Source: Health Business Week (2008-08-08)

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