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A10 Networks
USA 800 Selects A10 Networks AX Series to Scale Application Delivery for Call Centers' eCRM Platform
March 20th, 2009
A10 Networks(R) announced that USA 800, the largest employee-owned contact center in America, successfully deployed the AX Series to provide a high-performance server load balancer platform for its eCRM software. USA 800, based exclusively in the US, experienced double-digit growth for the past five years, requiring the company to look for a scalable solution to handle the growth trajectory, including expanding its Raytown headquarters building and adding 150 additional agent work stations. USA 800's specialty is managing inbound calls for target industries, with services including customer care, sales and lead acquisition. USA 800 has three contact centers, each of...
Source: Health Business Week (2009-03-20)
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