TSYS
TSYS to Offer Integrated Multi-Channel Collections
Published in Health Business Week, August 14th, 2009
TSYS announced a partnership agreement with Collections Marketing Center, Inc. (CMC) to provide TSYS customers with an integrated collections service that improves creditors' operational performance through adaptive, multi-channel communications with their customers. TSYS and CMC are pre-integrating with TSYS' systems, enabling the customization of offers for high-risk current, delinquent and charged-off accounts using multiple channels, including: the Web, text messages, letters, e-mail, IVR and agent channels.
The new service, known as TSYS FlexCollect, is available directly to existing TSYS customers. By intelligently optimizing collections channels based on...
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Source: Health Business Week (2009-08-14)
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