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NCR Corporation

Physician Practice Speeds Payment, Wait Times with Self-Service

Published in Healthcare Finance, Tax and Law Weekly, October 28th, 2009

Orlando Internal Medicine, an eight-provider practice, is expediting the collection of patient co-payments, deductibles and payer reimbursement through its use of self-service solutions from Greatwater Software and NCR Corporation (NYSE: NCR).

"All providers face the challenge of improving the speed and efficiency of payment collection, particularly at a time when patient bad debt continues to increase," said Pradeep Vangala, M.D., president of Orlando Internal Medicine. "By utilizing self-service, we've not only increased the amount of patient co-payments and deductibles captured at the time of service, but we're also receiving more prompt and accurate reimbursement...

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