Adverse Drug Reactions
Vocantas CallAssure provides hospitals with automated solution for post-discharge patient follow-up
Published in Hospital Business Week, October 28th, 2007
Vocantas Inc., a developer of advanced interactive voice response (IVR) solutions, announced the general availability of Vocantas CallAssure, an IVR system (IVRS) optimized for use in the healthcare environment. CallAssure uses advanced computer telephony and speech technology to enable clinics and hospitals to more easily monitor patients in the hopes of mitigating adverse effects that are common in recently discharged patients.
Studies have shown that as many as 20% of patients experience adverse events upon release from the hospital. One third of these adverse events lead to at least temporary disability and three percent lead to death. One third of adverse events...
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