Health Services
Study results from Paris Descartes University update understanding of health services
Published in Hospital Business Week, October 25th, 2009
"Legislative measures have been identified as one effective way of changing attitude or behaviour towards health care. The aim of this study was to describe trends in patients' complaints for medical issues; to evaluate the contribution of a law regarding patients' rights, and to identify factors associated to patients' perception of a medical error," scientists writing in the journal BMC Health Services Research report.
"Patients with a complaint letter for medical issues in a French university hospital were included. Trends in complaint rates were analysed. Comparisons were made between a first (19982000) and a second (2001-2004) time period, before and after...
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