Published in Lab Law Weekly, September 12th, 2008
"Urban Outfitters' success is driven by our commitment to understand our customers and connect with them on an emotional level," said John Kyees, Urban Outfitters' Chief Financial Officer. "When shopping on our websites, customers want a quick and hassle-free experience. Taking a tougher stance against e-commerce fraud helps us maintain our customers' trust and provide the smooth and easy...
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