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Oracle

Cobb Energy Implements Oracle Utilities Customer Care and Billing to Improve Operational Efficiency and Streamline Billing Processes

Published in Law and Health Weekly, July 19th, 2008

Today Oracle announced that Cobb Energy -- a Marietta, Ga.-based company providing diversified energy-related and non-energy-related products and services to residential and commercial customers -- implemented Oracle(R) Utilities Customer Care and Billing to replace several inflexible and expensive-to-maintain legacy systems. The company is running this application on Oracle Database.

-- With Oracle, Cobb Energy has greatly improved operational efficiency, reducing the time needed to complete nightly batch processes, including uploading meter reads and payments and bill creation, by nearly 80 percent -- from 36 hours to seven hours.

-- Oracle...

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