Forte Systems

Call-Back-In-Queue a Success for HealthCare Company Forte Systems

Published in Law and Health Weekly, August 30th, 2008

Forte Systems, a leading provider of healthcare software solutions in the United States, was pleased to have a positive 1-year analytics report for their updated phone system via Call-Back-In-Queue.

Back in early 2007, Forte Systems embarked on six-figure plus upgrade to their phone system. One of the largest client benefits of this upgrade was the unique Call-Back-In-Queue feature. If an office calls in for technical support, the caller has the option to have the system hold their place in line without actually waiting on hold. The caller can then disconnect and a few minutes later when their turn comes up, the system with the assistance of Call-Back-In-Queue calls the...

Want to see the full article?

Purchase this article for only $3.00

We're a pay-per-view site for premium content. If you'd like to purchase this article, it's only $3.00.

Welcome to NewsRx!

Learn more about a six-week, no-risk free trial of Law and Health Weekly

Source: Law and Health Weekly (2008-08-30)

NewsRx is Social

Top Medical Newsletters

Awards

Best Health/Healthcare Content, 2012
Best Health/Healthcare Content, 2011
Best e-Business Site, 2010
Best e-Business Site, 2009
Best e-Business Site, 2008
Best e-Business Site, 2007
Best e-Business Site, 2006
Best Healthcare Content, 2005
Best Overall Internet Site, 2005
Best Interactive Site, 2005

Facts & Stats

NewsRx also is available at LexisNexis, Gale, ProQuest, Factiva, Dialog, Thomson Reuters, NewsEdge, and Dow Jones.

Google 2010 PageRank: #2 Among Top Health News and Media Publications
Google 2010 PageRank: #2 Among Top Science Publications in Biology/Physiology
Google 2010 PageRank: #2 Among Top News and Media for the Business of Pharmaceuticals
Amazon's Alexa 2010 PageRank: #2 News and Media Site for the Pharmaceutical Industry