BookIt.com

BookIt.com® Responds to Influenza Outbreak in Mexico

Published in Law and Health Weekly, May 23rd, 2009

In response to the influenza outbreak in Mexico, BookIt.com is helping impacted customers by waiving fees whenever possible, offering credits for air fare and working with vendors on behalf of guests. This week, the online travel provider successfully helped rebook 78 percent of guests who were ready to cancel Mexico trips.

BookIt.com has a dedicated toll-free number for impacted guests to call: 866-968-9876. Or they can visit the web site, http://www.from.bookit.com/customer_support.php. BookIt.com also boosted staff numbers to meet the high volume of guest calls.

BookIt.com is working with partners to refund non-refundable vacation add-ons and...

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Source: Law and Health Weekly (2009-05-23)

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