Published in MD Week, December 1st, 2006
The study, now in its second year, measures customer satisfaction among specialty-eyewear stores and mass merchandisers/department stores who offer optical services and eyewear. In both segments, overall satisfaction is based on six performance factors. They are (in order of importance): eyewear purchase experience (28%); cost (27%); retail store environment (17%); choice and variety of eyewear (14%); eye...
Want to see the full article?
Welcome to NewsRx!
Learn more about a six-week, no-risk free trial of MD Week
NewsRx also is available at LexisNexis, Gale, ProQuest, Factiva, Dialog, Thomson Reuters, NewsEdge, and Dow Jones.