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CIGNA

CIGNA's New Electronic System Helps New Dentists Join the Network Faster, Reducing Time Filling Out Paperwork by More Than 85 Percent

Published in Managed Care Business Week, August 25th, 2009

Saving dentist offices nationwide approximately 26,000 hours a year combined versus unautomated systems, CIGNA's (NYSE:CI) electronic system speeds the way for first-time applicants to join the company's network of dentists. Also called e-onboarding, the paperless credentialing system allows dentists to electronically sign their application and, using the Internet, securely send all required documentation and information such as professional history, licensure, dental specialties and education. Available now to PPO dentists, the new electronic credentialing system is scheduled for release to HMO dentists this fall.

The electronic system saves in many areas. It reduces a...

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