Business Update

Aetna launches tools to improve cross-cultural awareness, communication

Published in Managed Care Law Weekly, December 24th, 2006

Aetna (AET) announced that it is offering healthcare providers, including physicians and nurses, and its internal clinical employees free access to the online, evidence-based courses, Quality Interactions: a Patient-Based Approach to Cross-Cultural Care.

The e-learning program now is available to network providers, and non-participating providers who have filed a claim with Aetna, and offers case-based instruction on cross-cultural healthcare. Physicians and nurses completing the courses can earn Continuing Medical Education (CME) and Continuing Education Unit (CEU) credits respectively.

The courses are part of a new package of tools available on...

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Source: Managed Care Law Weekly (2006-12-24)

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