Managed Care Weekly Digest
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Awards
Kaiser Permanente wins NCQA multicultural award
October 9th, 2006
Kaiser Permanente has been awarded the National Committee for Quality Assurance (NCQA) "Recognizing Innovation in Multicultural Health Care Award" for two programs, the Qualified Bilingual Staff Model (QBS), and the Health Care Interpreter Certificate Program (HCICP). Both programs address the dearth of qualified, professional healthcare interpreters providing linguistically and culturally appropriate healthcare assistance in the United States. "There are no other programs like this in the country. The key is the creation of professional and quality standards, infrastructure, and educational partnerships," stated Gayle Tang, director, national...
Source: Managed Care Weekly Digest (2006-10-09)
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