Managed Care

SCAN Health Plan Provides 'Senior Sensitivity Training' to City of Los Angeles Department of Aging and Network Service Providers

Published in Managed Care Weekly Digest, April 27th, 2009

Over the past two months, staff members from the City of Los Angeles Department of Aging along with contracted vendors and service providers, have literally been "walking in the shoes of a senior" by participating in a series of hands-on exercises and sensory perception education intended to demonstrate the physical challenges facing the elderly.

"The program is experiential and focused on providing participants' the opportunities to feel, see and hear the common physical and cognitive changes that occur with aging," said Sherry Stanislaw, senior vice president of the nonprofit SCAN Health Plan who sponsored and conducted the programs. "Participants are often surprised...

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Source: Managed Care Weekly Digest (2009-04-27)

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