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Endoscopy

Study data from Virginia Mason Medical Center update understanding of endoscopy

Published in Medical Imaging Business Week, June 7th, 2007

Scientists discuss in "Patient satisfaction scores for endoscopic procedures: impact of a survey-collection method" new findings in endoscopy. According to recent research from the United States, "Many endoscopy units administer patient satisfaction surveys. We hypothesized that the survey collection method would affect satisfaction scores."

"To compare satisfaction scores obtained by using on-site (OS) surveys versus mail-back (MB) surveys. Quasi-randomization based on alternating weeks. Teaching hospital. Patients undergoing elective routine outpatient colonoscopy or upper endoscopy. Every patient was given an 11-question survey that asked about the patient's...

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