Patient Satisfaction
Income status affects how blacks feel about their chronic care
Published in Medical Letter on the CDC and FDA, June 1st, 2003
Poor black patients in the study said they were forced to switch doctors often and that they faced more bureaucratic struggles to get basic care, according to Gay Becker, PhD, of the University of California, San Francisco and colleagues.
The researchers found that 92% of the low-income patients considered their care to be second-rate and 85% of these patients had not seen the same doctor twice in a year. By comparison, most of the middle-income patients seldom complained...
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