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Military Emergency Procedures

Ohio case prompts Army to adopt new policy when contacting families

Published in Medical Letter on the CDC and FDA, June 13th, 2004

An Ohio family's complaints about erroneous medical reports from U.S. Army officials have prompted the Army to adopt new guidelines for communicating with the families of wounded soldiers.

Under the new policy, families will be connected by phone with either the injured soldier or the soldier's doctor or nurse at the combat hospital.

The goal is to provide as much accurate information as possible, said Col. James K. Gilman, director of health policy and services in the Army surgeon general's office.

The Army's 2nd Medical Brigade adopted the guidelines after being lobbied by the family of a Geauga County staff sergeant killed in...

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