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Quality Assurance

Kaiser Permanente Northern California earns high marks on state report card

Published in Women's Health Weekly, November 4th, 2004

The Kaiser Permanente Northern California region again earned high marks on the California Health Plan Report Card, receiving the highest designation in more measures of clinical quality and patient satisfaction than any other plan.

The Northern California Region received the highest rankings in 9 of 27 clinical categories.

In addition, across health plans in California, members rated Kaiser Permanente Northern California the highest in four areas of service, including overall health plan, specialist most often seen, getting needed care, and getting care quickly.

For Medicare clinical measures Kaiser Permanente Northern California...

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