Women's Health Weekly
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Breast Cancer
Information and support needs of callers to Cancer Helpline addressed
September 22nd, 2005
Researchers identified the information and support needs of callers to a Cancer Helpline. According to recent research from Australia, "The broad aims of the present evaluation were, firstly, to describe the information and support needs of callers to a Cancer Helpline and, secondly, to describe the response of the service to these needs. A further aim was to use these results to develop strategies to improve the service." "Anonymous caller information collected over a 6-year period was analyzed. The setting of the study was the Cancer Helpline service operated by the Cancer Council Victoria within the state of Victoria, Australia. The caller profile...
Source: Women's Health Weekly (2005-09-22)
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